I recently got to renew my driver’s license online rather than go to the Department of Motor Vehicles office. Naturally, this required that I create an account at the DMV, and of course they had security questions for me to supply answers to. Two sets this time, but both with the same list of prompts:
The context of the security questions here is more troubling. The registration form places these questions in between email address (which you need to enter twice) and driver’s license/ID number, date of birth, last 4 digits of Social Security Number, and driver’s license/ID issue date, all of which need to be answered truthfully in order for the registration to succeed. The placement of these questions discourages users from doing the secure thing, which is to make answers up.
Contributed by myself (Jim Fenton)